Duties, Taxes and other fiscal charges

Duties, Taxes and other fiscal charges

Duties, Taxes and other fees

Duties and taxes are not included in the listed price. Once the product arrives at its final destination, the product price and shipping cost (if available) will be listed.

Customs may request standard custom clearance practices for tax reimbursement. All taxes and related process fees are responsible by the customers. Once outstanding changes are paid in full, customs will release the order for delivery. Local courier service may notify you of any details regarding the import tax.

Cross-border sales tariff


    • According to the Customs Announcement No. 43 of 2010 of the General Administration of Customs of the People’s Republic of China, customers must declare Customs in accordance with the regional law and pay Customs Duties and Import Taxes for the personal inbound items.
    • Customers understand the product purchased from Rezcig.com Website is for personal use only and not for resale.
    • To uphold the security and legal rights of customer purchasing products of rezcig.com customers must abide by the Laws of People’s Republic of China. For any other queries, please contact our Customer Service Support.

Purchase made on rezcig.com confirms that the customer takes full responsibility for imports off the website to the destination country. The customer will bear the role of ‘Importer’ during customs clearance upon arriving at the destination country.

Any risk of loss and ownership will be transferred to the customer once the company ships out the pack to the courier for delivery. Customers are responsible to clear any outstanding tax and fees levied by the customs or tax authorities in accordance with local law upon arriving.

Upon any purchase from rezcig.com, customers understand that purchased products are only for gifts or personal use. No resale of rezcig.com products is permitted. At the request of custom clearance, the customer/ recipient must comply with the providing relevant data for identity confirmation. Should there be no timely or accurate proof of data and products withheld by customers, the customer bears full responsibility.

1. Import Taxes and Fees

Import taxes and fees (including tariffs, value-added tax, consumption tax etc) of the destination country are not responsible by Rezcig.com. During customs clearance and inspection at the destination country, the customer, bearing responsibility as the ‘Importer’ of purchased products will be obliged to pay any outstanding tax and fees as required. If left unpaid, final delivery may be unsuccessful. Payment method for tax and fees will be subject to notice from the relevant government department or via courier services such as China Post EMS and SF Express etc.

In certain countries and regions, local couriers may fulfill any import taxes and fees (including tariffs, value-added tax (VAT) and consumption tax (GST) etc. in advance on the customer’s behalf. This may lead to additional service fees. Customers will be responsible for any relevant payments to the courier (taxes or any service chances). We holds no responsibility and will not be able to waive the fee. Any refusal of payment will result in the return of purchased goods.

2. Additional information

  • Custom policies vary from country to country. To avoid any delays in delivery due to custom clearance procedures, please contact the local customs department for more information.
  • Personal identification, including identity cards or tax ID, may be requested by local custom officers before the product is released.
  • Any cost in relation to custom clearance is responsible to the client. Rezcig.com cannot control nor predict these changes and will not be responsible.

Once you place your order at Rezcig.com, your order will be shipped from a registered duty free warehouse located in Hong Kong or other country to Mainland China. There are a couple steps for customs declaration in between, which is as follows:

1. Declared to Hong Kong and other countries’ customs

      • Since cigars are tobacco-related goods, once they are shipped from the duty free warehouse, a shipment application must be submitted to Hong Kong or other countries’ customs. Once we receive a successful order, we will transfer the order information to customs immediately.
      • Once approved by Hong Kong or other countries’ customs, we are authorised to send out the orders. The whole process is around three working days.
      • The order receipt will have you all the order information clearly stated: product name, quantity and value.
      • Taxes and fees are not included in the order, nor is Rezcig.com responsible for any related fees. The customers are required to pay the tax fee in full upon receiving the order. If you have any queries, please contact Customer Service Support [Online Customer Service]

2. Entry/ Taxation process

When the parcel arrives at the destination country, the courier company will notify you of the parcel’s status and import tax information. Please note all tax fees and expenses will not be paid by Rezcig.com. There are two main ways to pay:

*Falsified reports and tax evasion is illegal. Customers are responsible for truthful reports and paying relevant taxes in accordance with local laws and regulations. You will receive the parcel once all fees are paid in full.

    • a. Direct notification of total tax fees
      Depending on the value of the parcel, tax fees will vary. The message will notify the arrival of the products and specify the tax amount and payment methods.
    • b. Online submission of relevant declaration documents
      After the parcel arrives at the destination, you will be asked to complete customs clearance procedures, including filling in and submitting relevant declaration documents online. You may be asked to submit proof of the value of the parcel. Should you need an order receipt for proof of purchase, please contact Customer Service Support for assistance.
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